Sense
See what is happening. Activity, field evidence, and physical signals stream in from systems and teams across the utility.
The AI operating layerfor modern utilities.
UtilX connects enterprise and field operations with the systems and physical assets behind them, turning operational context into coordinated action.
Copilots guide human work, AI agents automate routine work, and Physical AI detects and verifies what is happening across the utility.
Built by a team with experience delivering digital and AI initiatives for National Water Company and Saudi Energy (formerly Saudi Electricity Company) through EY and Accenture.
THE OPERATING GAP
Critical operations still run across disconnected systems, teams, and decisions.
Utilities have invested heavily in ERP, GIS, EAM, customer, data and operational systems.
The gap is not another core system. It is the intelligence between them: understanding context, coordinating decisions and keeping enterprise and field operations aligned.
TODAY — DISCONNECTED
- ERP
- GIS
- EAM
- Documents
- Field Teams
- Sensors
Fragmented Context
Information lives across systems, documents, teams, and operational environments.
Manual Coordination
Critical decisions still move through emails, calls, spreadsheets and disconnected handoffs.
Limited Operational Visibility
Teams can see pieces of the operation without a shared understanding of what requires attention next.
UtilX creates the intelligence and orchestration layer across the systems utilities already rely on.
THE PLATFORM
How UtilX works across your utility
INTELLIGENT COMMAND CENTER
One operational view across the utility
How UtilX Works
One operational view across the utility.
Bring enterprise, field, and customer activity together to see what is happening and coordinate the next action.
Understand
Know what needs attention. AI interprets operational context to surface the issues, risks, and exceptions that matter.
Prioritize
Focus on what matters most. Work is ranked by urgency and operational impact, so teams move on the right issue first.
Act
Trigger or coordinate the next action. Route work to teams, agents, and systems, then verify completion with evidence.
Operating Experience
One platform. Two copilots. A shared operational view.
UtilX Operations Copilot connects enterprise teams and field operations through two purpose-built AI experiences, supported by the same intelligence, workflows, and operational context.
Enterprise Operations Copilot
- Help corporate and operations teams find approved knowledge, interpret information across systems, investigate issues and coordinate decisions.
- Search and synthesize approved enterprise knowledge
- Analyze operational information across systems
- Coordinate workflows, approvals and exceptions
Field Operations Copilot
- Give employees and contractors contextual guidance and AI-assisted workflows at the point of work.
- Guided inspections and operational procedures
- Issue reporting with evidence and context
- Recommendations, escalation and workflow coordination
Intelligent Command Center
- Give operating leaders one shared view across enterprise intelligence, workflows and field activity.
- Issues, risks and operational exceptions
- Workflow status and field evidence
- AI insights and recommended responses
SAUDI BY DESIGN
Built for Saudi utilities.
Ready for the region.
UtilX is designed for dedicated enterprise deployments and the operating, language, and governance requirements of utilities in Saudi Arabia and the Middle East.
In-Kingdom Deployment
Dedicated Saudi-hosted environments with customer data isolation.
Arabic + English
Arabic and English experiences with RTL-native interface support.
Enterprise Governance
Identity, permissions, approvals, evidence and complete operational auditability.
Saudi Data Requirements
Architecture designed for Saudi data-residency and PDPL-aligned deployments.
Model Flexibility
Support for customer-selected, private and enterprise AI models where required.
Built Around Your Stack
Connect ERP, EAM, GIS, data platforms, documents and operational systems without replacing them.
Built to Extend
Water first. One platform for asset-intensive operations.
Built first for water utilities, with the same platform designed to extend across asset-intensive industries.
Water Utilities
Production, treatment, transmission, distribution, field operations and enterprise intelligence.
Electricity & Power
Generation, grid operations, asset maintenance, field execution and enterprise coordination.
Energy
Plant operations, maintenance, inspection, safety and cross-system operational intelligence.
Chemicals & Process
Plant operations, quality, safety, maintenance and coordinated operational workflows.
Mining & Minerals
Site operations, inspection, workforce execution, maintenance and operational command centers.
Environmental Infrastructure
Waste, wastewater, recycling and distributed infrastructure operations.
For Consulting & Technology Partners
A platform transformation programs can build on.
UtilX gives consulting and technology partners a reusable utility AI foundation for copilots, workflows, integrations, and command centers. Partners bring industry expertise, transformation leadership and customer relationships. UtilX provides a configurable platform that turns individual use cases into reusable operating capability.
Start with the client problem
Define the high-value operational use case around the customer's environment.
Configure, don't rebuild
Reuse platform capabilities, integrations, agents, and workflow patterns instead of starting from zero.
Expand across the operation
Turn successful use cases into additional applications, workflows and recurring platform value.
Early Access
Private early access begins October 2026.
UtilX is working with utility and consulting partners now to identify high-value operational use cases and shape initial deployments.
01
Now - August 2026
Use-case discovery, platform demonstrations and design-partner conversations.
02
October 2026
Private early access and initial production platform deployments.
03
January 2027+
Expanded utility capabilities, reusable workflows and additional operating experiences.
Start With the Operating Problem
Bring us the operational problem that falls between systems.
The issue that crosses applications. The workflow that still depends on people chasing people. The field exception that reaches the enterprise too late. Bring us that problem — we will help define the use case and configure the intelligence, orchestration, and operating experience around it on UtilX.